Shipping policy
Welcome! We want your Barrel & Batch experience to be fantastic from website to the moment your purchase lands on your doorstep. Below you can find information related to our delivery services, but don’t hesitate to reach out if you need assistance from our team at hello@barrelandbatch.com.au
To comply with liquor laws, an adult over the age of 18 must be present to accept the delivery and may be required to prove their age with identification.
We deliver Australia-wide (with some restrictions) exclusively via Australia Post. Depending on your location and product selection, and which warehouse we ship from, timeframes will vary.
Processing Times
We strive to dispatch your order in a timely fashion. In most cases, orders placed before 1pm are dispatched on the same business day, and orders post 1pm are dispatched on the next business day.
Australia Post Shipping Estimates
Metro Melbourne & Sydney: 1 - 3 business days
Metro Adelaide & Brisbane: 2 - 4 business days
Metro Perth & Hobart: 4 - 7 business days
Regional: 3 - 14 days
Delivery Fees
The costs for standard delivery are:
- Metro Australia Post Delivery - $12 flat rate
- Standard Australia Post delivery - $14.90 flat rate
- Bulk Australia Post delivery - $24.90 flat rate - orders over 30kg
- Extra Bulk Australia Post delivery - $49.95 flat rate - orders over 100kg
If you have specific delivery instructions (i.e. “knock on the back door instead”) be sure to let us know.
Delivery updates
Once you place an order, you will receive several important Barrel & Batch emails including your order confirmation. You’ll also receive an email from Australia Post once your delivery is booked with tracking information.
Split deliveries
Depending on where your products are coming from, you might receive more than one delivery for a single order. In this instance, your Order Processing email will advise if your order has been split.
Damage or product issues
Please refer to our Refunds & Returns policy, or contact us at hello@barrelandbatch.com.au so we can work with you to resolve the situation.
Restricted postcodes
We are unable to deliver to the following restricted postcodes:
Queensland: 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4892, 4895
Western Australia: 6429, 6430, 6431, 6432, 6435, 6436, 6437, 6438, 6440, 6442, 6635, 6638, 6639, 6640, 6642, 6710, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6761, 6762, 6765, 6770, 6798, 6799, 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6760, 6725, 6726, 6728, 6731, 6733, 6740, 6799
South Australia: 5600, 5601, 5608, 5609, 5680, 5690, 5700, 5701, 5710, 5723, 5724, 5734
Northern Territory: All postcodes